Refund Policy

Last Updated: 10-04-2026

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At Matrifit, your satisfaction matters. Here is our policy on refunds and cancellations:

 

1. In-App Purchases

 

All payments for premium features, subscriptions, or upgrades made through the App Store or Google Play Store are not refundable, except where required by local consumer laws.

 

Please refer to the refund process of:

- Apple App Store: https://support.apple.com/en-us/HT204084

- Google Play Store: https://support.google.com/googleplay/answer/2479637

 

2. Subscription Cancellations

 

You can cancel your Matrifit subscription at any time via:

 

• Apple: Go to Settings, then [Your Name], then Subscriptions, then Manage Matrifit.

• Android: Go to Google Play, then Menu, then Subscriptions, then Manage Matrifit.

• Canceling a subscription prevents automatic renewal, but you will still have access to premium features until the current billing period ends.

 

3. Exceptional Refunds

 

In rare situations, such as duplicate charges or technical errors, we may issue a refund at our discretion. To request a refund, please email support@matrifit.com with your:

 

• Full name

• Registered email or phone number

• Screenshot of the transaction

 

4. Changes to This Policy

 

We reserve the right to update this Refund Policy at any time. Continued use of Matrifit after changes constitutes your acceptance.